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Frequently asked questions

MoveTogether is a fitness competition app for iOS. Android is in open beta on Google Play. It works with Apple Health and dedicated wearables including Google Health/Fitbit, Garmin, WHOOP, Strava, Polar, Oura, and Ultrahuman, and scores activity so friends on supported devices can compete fairly on one leaderboard. Start free forever, or upgrade to Pro for unlimited competitions, unlimited Coach Mo, and an ad-free experience. The questions below cover compatibility, pricing, privacy, and how scoring works.

A multigenerational family out being active together, spanning ages and fitness levels.

Getting started

How do I create a MoveTogether account?

Get MoveTogether, open the app, and follow the on-screen sign-up flow. You can sign in with Apple or Google. Onboarding walks you through choosing a username, setting your daily activity goals, and connecting a fitness tracker. The whole setup takes about two minutes.

How do I connect my fitness tracker?

Onboarding asks 'How do you move?' and offers two paths: Apple Health or a dedicated wearable. Pick Apple Health if you use Apple Watch, Tonal, Peloton, MIRROR, NordicTrack, or any of 100+ Apple Health-compatible fitness apps. Pick Dedicated Wearable for Google Health/Fitbit, Garmin, WHOOP, Strava, Polar, Oura, or Ultrahuman. Suunto is coming soon. See docs.movetogetherfitness.com/getting-started/connect-tracker for the connect guide.

Does MoveTogether work on Android?

MoveTogether is available on iOS. Android is in open beta on Google Play. On iPhone the app reads activity from Apple Health, which means anything that writes there counts: Apple Watch, Peloton, Tonal, MIRROR, NordicTrack, over 100 fitness apps, or an iPhone on its own with no wearable at all. When Android arrives it will read from Health Connect and use the same server-side scoring, so a mixed group is ranked by identical arithmetic on both platforms. The seven dedicated integrations, Google Health/Fitbit, Garmin, WHOOP, Strava, Polar, Oura and Ultrahuman, connect through each provider's own authorization flow and do not depend on which phone you carry.

Get it on Google Play

Can kids use MoveTogether?

MoveTogether is designed for general audiences and follows the App Store’s standard age rating. We don’t collect more data from younger users than from older ones, but a parent should review the privacy policy before signing a child up. Each account sets its own daily Move, Exercise, and Steps goals, so kids and adults can compete on targets that fit them.

Compatibility & wearables

Which wearables does MoveTogether support?

Two paths. Via Apple Health (no wearable required): Apple Watch, Tonal, Peloton, MIRROR, NordicTrack, smart treadmills, spin bikes, smart scales, 100+ fitness apps, or just an iPhone with no equipment. Via dedicated integration: Google Health/Fitbit, Garmin, WHOOP, Strava, Polar, Oura Ring, and Ultrahuman. Suunto is coming soon. Friends on different brands compete on the same leaderboard. See /features/wearables and docs.movetogetherfitness.com/getting-started/connect-tracker for the current supported list.

Do I need a wearable to use MoveTogether?

No. If you have an iPhone, you can compete. Steps and Active Energy estimates flow from the iPhone's motion sensors. If you train with Tonal, Peloton, MIRROR, NordicTrack, or any Apple Health-compatible equipment or fitness app, those workouts also flow in. The Apple Health path is built specifically for the no-wearable case: pick it during onboarding, tag your equipment (or 'Just my iPhone'), and you're in.

Does MoveTogether work with Apple Watch?

Yes, and Apple Watch is the only HealthKit-native integration MoveTogether ships. There is a native Apple Watch companion app, and MoveTogether reads your Move, Exercise and Steps activity, your workouts and your existing daily goals through Apple Health, usually reflecting new activity on the leaderboard within a couple of minutes. Because it reads Apple Health rather than the watch directly, anything else writing to Apple Health counts too: Peloton, Tonal, MIRROR, NordicTrack and over 100 fitness apps all feed the same leaderboard. Your Move goal stays whatever you set on the watch, which is why Percentage of Goals scores goal completion rather than raw calories: raising your goal makes each point harder to earn, not cheaper.

Can I compete with friends on a different wearable?

Yes, and it is the whole reason MoveTogether exists. Every supported source is normalized onto the same three numbers: Move calories, Exercise minutes and Steps. Whatever your device calls them, that is what gets stored, and scoring runs on our servers from those stored values rather than on your phone, so the arithmetic is identical for everyone. An Apple Watch user, a Google Fitbit user and a Garmin user can join the same competition without one device's more generous reporting deciding it. For groups that mix brands, Percentage of Goals is the fairest method, because it scores each person against their own daily goals and caps each ring at 100%. One thing to know before picking Step Count: MoveTogether does not ingest WHOOP step data (WHOOP counts steps in its own app, but our integration reads strain, calories and workouts), and Strava activities do not carry them. For WHOOP this is enforced rather than left to chance: a WHOOP-only account cannot create a Step Count competition, join one, or accept an invite to one, because there would be nothing there to score.

Can I use multiple wearables at once?

On the Apple Health path, yes, and you do not have to choose. Apple Health aggregates on its own: when several devices and apps write to it, MoveTogether reads the combined stream rather than picking one source. That is how an Apple Watch for daily rings and a Tonal or Peloton for workouts end up on the same leaderboard entry. Settings, under Data Sources, lists each metric with the number of apps and devices contributing to it, so you can see exactly where a number came from. If you change sources partway through a competition, check the updated activity there before relying on the leaderboard, because a newly connected source can backfill differently from the one it replaced.

How often does my data sync?

Apple Watch syncs within minutes through Apple Health. Connected providers (Google Health/Fitbit, Garmin, WHOOP, Strava, Polar, Oura, and Ultrahuman) typically sync every 15 to 30 minutes, depending on the provider. Pull down to refresh in MoveTogether to check for new data.

How competitions work

Why don’t my walks count toward my Exercise ring?

Exercise minutes are meant for deliberate training, because they feed competition scoring. Any workout you record counts: a run, a ride, a strength session. Walks count too, as long as they run at least 15 minutes at a genuine walking pace. What doesn’t count is the movement your ring or watch detects on its own during the day: moving around the house, or a short stroll between errands. That still counts toward your step ring and any step-based competition, just not toward Exercise. If a walk you meant to do is missing, the surest fix is to start the activity in your wearable app before you set off, so it records your pace and distance.

How does scoring work across different devices?

Every supported source feeds the same three numbers: Move calories, Exercise minutes, and Steps. Whatever your device calls them, that is what MoveTogether stores, and scoring runs on our servers from those stored values rather than on your phone, so the math is identical for everyone and nobody can edit their way up the board. Ring Close Count and Percentage of Goals then score you against your own daily goals instead of one shared absolute number, which is what keeps an Apple Watch, a Garmin, a Google Fitbit, a WHOOP and an Oura comparable in the same competition. See /features/competitions#scoring and docs.movetogetherfitness.com/competitions/how-it-works for how scoring stays fair across trackers.

Which scoring method is fairest for a mixed-device group?

Percentage of Goals. It scores each person on the percentage of their own daily Move, Exercise and Steps goals they hit, capped at 100% per ring, so a tracker that reports generous calories cannot run away with the leaderboard. Ring Close Count works the same way with one point per ring closed. Both are device-agnostic. The number-based methods (Step Count, Calorie Burn, Exercise Minutes, Total Activity) compare absolute totals instead, which is fine among similar devices and less forgiving across very different ones. See /features/competitions#scoring and docs.movetogetherfitness.com/competitions/how-it-works for all seven methods.

Why doesn’t MoveTogether score heart rate, HRV, or VO2 Max?

Because they are not comparable across brands. Garmin, Apple and WHOOP each estimate them with different sensors and different proprietary models, so a leaderboard built on them would rank hardware rather than effort. VO2 Max is also strongly genetic and barely moves week to week, so there would be nothing to compete over. MoveTogether scores Move calories, Exercise minutes and Steps because every supported source reports them and they respond to what you actually did this week.

What scoring methods are available?

Seven: Ring Close Count (points for every activity ring you close), Percentage of Goals (points for the percent of your personal daily goals you hit), Total Activity (calories, exercise minutes, and steps combined into one score), Step Count (steps only), Calorie Burn (active calories only), Exercise Minutes (exercise time only), and Workout Count (dedicated workout sessions). Ring Close and Percentage are device-agnostic. The number-based methods apply normalization to keep cross-device competition fair. See /features/competitions#scoring and docs.movetogetherfitness.com/competitions/how-it-works for the full breakdown.

Seven competition scoring methods
MethodWhat it scoresCross-device
Ring Close CountPoints for every activity ring you closeDevice-agnostic
Percentage of GoalsPercent of your personal daily goals you hitDevice-agnostic
Total ActivityCalories, exercise minutes, and steps combinedNormalized
Step CountSteps onlyNormalized
Calorie BurnActive calories onlyNormalized
Exercise MinutesExercise time onlyNormalized
Workout CountDedicated workout sessionsNormalized

What competition formats are available?

You can pick preset durations: Weekend (Saturday to Sunday), Weekly (Monday to Sunday), or Monthly. Or set a Custom date range for any window you want. Competitions can be set to repeat automatically, which generates a fresh cycle as soon as the previous one ends. Team mode is available for 2-, 3-, or 4-team competitions.

Competition duration formats
FormatWindow
WeekendSaturday to Sunday
WeeklyMonday to Sunday
MonthlyPreset monthly duration
CustomAny date range

How long do competitions last?

From a single weekend to a full month or any custom range you set. Most groups run weekly or weekend competitions: short enough to keep momentum, long enough that one bad day doesn’t end your run. Monthly works well for habit-building groups and 30-day challenges.

Can I create a team competition?

Yes. When creating a competition, choose team mode and select 2, 3, or 4 teams. Each team’s combined score determines the ranking: which encourages collaboration and changes the dynamic from individual rivalry to crew-vs-crew. Participants pick their team when they join.

Can I leave a competition I’ve joined?

Yes. Open the competition, tap the more options menu, and select Leave Competition. This action can’t be undone: you’ll be removed from the leaderboard and your score is reset for that competition. Other participants and the leaderboard continue without you.

How does the leaderboard update?

In real time during an active competition. As soon as your tracker syncs new activity (within minutes for Apple Watch, 15-30 minutes for OAuth-connected trackers), your score recalculates server-side and your position on the leaderboard updates. Friends watching the leaderboard see the change without refreshing.

Coach Mo & AI

What is Coach Mo?

Coach Mo is an AI fitness coach built into MoveTogether. Mo offers personalized motivation, competition strategy, workout suggestions, and goal-setting guidance in a conversational chat. Coach Mo has long-term memory of your goals and patterns, switches between five distinct personalities, and uses your activity data for context.

What are the 5 coaching personalities?

Default (casual and direct: the default voice); Drill Sergeant (tough love and no excuses, for when you need a push); Hype Man (pure energy: every win is a celebration); Big Sibling (warm and caring, gentle accountability); Sports Analyst (data-driven and strategic, focused on the numbers). During onboarding you can pick any of the five. After that, Default stays free, and switching to a different persona in Settings requires Pro. The persona you pick shapes every interaction including notifications and weekly reports.

Coach Mo personalities
PersonaStyle
DefaultCasual and direct; the default voice
Drill SergeantTough love and no excuses
Hype ManPure energy; every win is a celebration
Big SiblingWarm and caring, gentle accountability
Sports AnalystData-driven and strategic

How does Coach Mo’s memory work?

Coach Mo uses a long-term memory system called Files. Important details about your goals, preferences, and past conversations are stored as documents inside searchable folders. You can view, edit, organize, or remove anything Mo remembers: it’s your data, not a black box. Mo references this memory in every coaching response so you don’t have to repeat context.

What is Roast mode?

Roast mode is a coaching style that delivers a sarcastic kick in the pants instead of a pep talk. Mo uses your real activity data and competition standings to roast your effort: specifically, personally, and with humor. Roast mode never targets your body, weight, medical conditions, or things you can’t change. Toggle it on or off in Coach Mo settings.

Does Coach Mo see my friends’ activity?

Coach Mo can see public competition data: who you’re competing against, where you stand on the leaderboard, and what the gap looks like. That’s how Mo can give you live competition intel. Mo does not see your friends’ private activity feed entries, direct messages, or any data outside the competitions you share with them.

Is Coach Mo just ChatGPT with a wrapper?

No. Every Coach Mo response is informed by your live fitness data, your goal history, and what your competitors are doing. Mo also has persistent memory across sessions (via Files), five distinct coaching personalities, and a Roast mode that uses your data to push you.

Move Leagues

What is Move Leagues?

The weekly recurring competition loop in MoveTogether. Every Monday at 00:00 UTC, you're placed in a fresh cohort of ~30 movers at your tier. Top finishers promote, bottom 5 demote, middle holds. Ten tiers from Walker to Legend. Free on every account: see /features/leagues for the full breakdown.

Ten Move Leagues tiers (lowest to highest)
  1. 1Walker
  2. 2Jogger
  3. 3Runner
  4. 4Strider
  5. 5Athlete
  6. 6Sprinter
  7. 7Champion
  8. 8Elite
  9. 9Master
  10. 10Legend

How are league cohorts formed?

Automatically. Every Monday reset, MoveTogether places you into a fresh cohort of up to 30 people at your same tier. Cohorts fill in the order users join during the week: you don't pick. You typically won't be in a cohort with your friends (use the Friends leaderboard for direct friend competition).

How does league scoring work?

Move calories + Exercise minutes + ROUND(step_count / 100), summed over the seven days of the league week. Same raw-points formula used by the Friends (daily) and Global (top 100 weekly) leaderboards. Goal-independent: you can't out-rank someone by setting easier ring targets.

League week score (summed over seven days)

Move caloriesExercise minutesROUND(step_count / 100)

What is demotion protection?

Every user has 1 demotion protection available at any time. If you land in the bottom 5 and you have a protection in the bank, it consumes automatically and you stay in your current tier. Refills over time so a single rough week (vacation, illness, life) doesn't undo weeks of climbing.

What happens at Legend (the top tier)?

Legend is tier 10: there's no tier 11. The top finishers in Legend don't promote (nowhere to go), but they hold their Legend badge. The bottom 5 of a Legend cohort still demote back to Master, so holding Legend week-over-week takes real ongoing effort.

Do leagues cost extra?

No. Move Leagues is a core feature on the Free tier. The 10-tier climb, the weekly reset, the demotion protection, and the league notifications are all included: no paywall.

Pricing & subscriptions

Is MoveTogether free?

Yes. The Free plan is free forever and includes up to 2 active competitions, ring tracking across every supported wearable, competition leaderboards, daily challenges, Communities chat, and 5 lifetime Coach Mo messages. Free includes contextual, non-personalized ads. Pro removes ads and unlocks unlimited competitions, unlimited Coach Mo, achievements, group chat, and more. See the pricing page for the full comparison.

Free vs Pro (high-level)
FeatureFreePro
Active competitionsUp to 2Unlimited
Coach Mo messages5 lifetimeUnlimited
Communities chatIncludedIncluded
AdsContextual, non-personalizedAd-free
AchievementsNot includedUnlocked
Group chatNot includedUnlocked

Why is Pro cheaper on web than in the app?

Apple and Google Play take a platform fee of up to 30% on in-app subscriptions. The Pro subscription is the same product on web, iOS, and Android, but on web we don’t pay the platform fee: so we pass that savings on. Monthly Pro is $12.99 on Apple or Google Play, or $9.99 on web. Annual is $99.99 in-app or $79.99 on web. Subscriptions sync automatically, so you can subscribe on web and use Pro inside the app on your phone.

Pro pricing: in-app vs web
PlanApple / Google PlayWeb
Monthly$12.99$9.99
Annual$99.99$79.99

Will my subscription work on my phone if I subscribe on web?

Yes. Subscriptions sync automatically across web, iOS, and Android once you sign in. You can subscribe on web (cheaper) and use Pro inside the app on your phone without anything extra to set up. Same account, same Pro features, lower price.

What is the Founders Annual offer?

Founders Annual is a limited-time pricing option for early subscribers. $59.99/year, web only. Subscribe at the Founders rate while it’s available, and your renewal stays at $59.99/year for as long as you keep your subscription, even after the offer ends. Saves $40/year vs the standard in-app annual price and $20/year vs the standard web annual price.

Is there a free trial?

Yes. The Annual plan starts with a one-week free trial for first-time subscribers, on the App Store, Google Play, and web. Monthly is billed right away, with no trial. Founders Annual is billed upfront too. A trial converts to a paid subscription automatically unless you cancel before it ends.

How do I cancel my subscription?

For App Store subscriptions: Settings → Subscription → Manage Subscription, which sends you to the App Store. For Google Play subscriptions: open the Play Store → Payments & subscriptions → Subscriptions. Cancel at least 24 hours before your renewal date to avoid the next charge. For web subscriptions: manage in your account portal at portal.movetogetherfitness.com. Either way, Pro features stay active until the end of your current billing period, and your data is preserved when your account reverts to Free.

Are payments refundable?

Subscription payments are non-refundable per our Terms and Conditions. If you cancel, Pro features remain available until the end of your current billing cycle, and your account then reverts to the Free plan. For Apple subscriptions, Apple’s standard refund process is the path of last resort: we don’t process App Store refunds directly.

Streaks, Shields & achievements

How do streaks work?

Your workout streak counts consecutive qualifying weeks, not single days. A week qualifies when you log at least three qualifying days: 30+ exercise minutes or a dedicated workout on each of those days. Miss a week without enough qualifying days, and the streak resets to zero unless a Streak Freeze covers the gap.

What are Shields?

Streak Freezes (shown in the app as freezes) forgive missed qualifying days inside a week. If you miss a day you would have counted toward your weekly streak, a freeze auto-applies when you have one banked, bridging that day so your week can still qualify. You earn one freeze for every seven consecutive qualifying weeks, up to three saved at a time.

How do I earn Shields?

You earn Streak Freezes automatically as your weekly streak grows: one freeze for every seven consecutive qualifying weeks, banked up to three. There is no separate grind path. Consistency is the only way to stock up.

How many Shields can I have?

You can hold up to three Streak Freezes at once. They are consumed only when a freeze saves a missed qualifying day; otherwise they stay banked. Long streaks tend to have a small cushion ready for travel or rest weeks.

Privacy & data

What data does MoveTogether collect?

Your name, email address, username, and profile photo when you create an account. Fitness metrics like steps, calories, exercise minutes, and workouts synced from your tracker. Competition scores and rankings. Product analytics, diagnostics, and masked session replay through PostHog, associated with a persistent account UUID as described in the privacy policy. We don’t collect health data we don’t need to run the app: and we don’t collect anything that isn’t covered in the privacy policy.

Who can see my activity?

Competition participants can see your competition-related stats on the leaderboard: subject to your privacy settings. Friends can see your activity in the social feed: subject to your privacy settings. People who aren’t in a competition with you and aren’t friends with you can’t see your activity. Your raw fitness data is never visible to other users.

Does MoveTogether sell my data?

No. We never sell your personal information or share your raw health data with third parties. The business model is subscriptions, not data resale. AI features (Coach Mo) use your data only to give you better coaching: not to train models for anyone else.

Can I delete my account and all my data?

Yes. Settings → Privacy Settings → Delete My Account. Confirm your identity if prompted, then confirm deletion. Deletion is permanent and can’t be undone: all of your data, competition history, achievements, friends, and Coach Mo memory will be removed. If you want a copy of your data before deleting, contact support.

Troubleshooting

Why isn’t my fitness data syncing?

Most sync issues come from one of three things: app permissions, internet connection, or an outdated app version. Quick checklist: pull down to refresh on any fitness-data screen; force-close and reopen MoveTogether; verify your tracker’s companion app has synced recently; confirm you’re online. If you’re on Apple Watch, check that all relevant categories are enabled in Apple Health settings.

How long should syncing take?

Apple Watch data appears within minutes via Apple Health. Google Health/Fitbit, Garmin, WHOOP, Strava, Polar, Oura, and Ultrahuman typically sync every 15 to 30 minutes, depending on the provider. If it takes longer, try a manual refresh or reconnect the source from Data Sources.

My third-party tracker data isn't showing up. What now?

Open your tracker's companion app (Google Health/Fitbit, Garmin Connect, and so on) and trigger a manual sync. If the data shows there but not in MoveTogether, go to Settings → Data Sources, disconnect the tracker, and reconnect by signing in again: this refreshes the authorization. If it's still not working, contact support with your username, device model, and when the issue began.

How do I contact support?

The fastest path is the in-app support chat: Mo Support routes your question to a human when it needs one. You can also reach us through the social handles listed on the About page. Include your username, device model, and a screenshot of anything visual if you’re reporting a bug.

Pros and Cons

A straight look at what MoveTogether does well and where the tradeoffs are, so you can decide if it fits how you move with friends.

Pros

  • Cross-device compatibility: friends on Apple Watch, Google Health/Fitbit, Garmin, WHOOP, Strava, Polar, Oura, Ultrahuman, and other supported sources can compete on the same leaderboard, with scoring that works across mixed devices.
  • AI coaching with Coach Mo: personalized motivation, competition strategy, and goal guidance that can use your real activity data when personalization is enabled, not generic chatbot tips.

Cons

  • Reliance on technology: competitions, streaks, and leaderboards depend on your phone, wearable sync, and connectivity. Sync delays or permission issues can temporarily affect what shows up on the board.
  • Data privacy considerations: MoveTogether collects account details and fitness metrics to run competitions and Coach Mo. Review the privacy policy and in-app privacy settings so you know what is shared, who can see activity, and how to delete your data.
A phone showing a competition leaderboard laid out beside several different wearables: every device, one leaderboard.

App Store reviews

Five Stars, Straight From the App Store

Real reviews from real people, reproduced word for word. No edits, no paraphrasing.

Makes Fitness More Social

Working out can get boring, but MoveTogether makes it feel like a social experience. I like that I can see how my friends are doing, compete in challenges, and help each other stay motivated, along with the help of the awesome Mo. Highly recommend everyone checks it out!
apullen4927 · · App Store review

Family fitness

Great family friendly fitness fun! Challenge each other!!!
Famfun! · · App Store review

Best app!!!

Great for team workouts
Birdie 030 · · App Store review

Didn’t find your question?

The fastest path is the in-app support chat: Mo Support routes your question to a human when it needs one. You can also see more detail on any feature in our product documentation.