Get in touch
Our support chat answers product questions, and the team replies there. Pick the path that fits below.
Our support chat handles product help. Instagram and TikTok handle press and partnerships, and the docs cover self-service answers. There is no contact form; pick the path that fits your question below.
Product support
Open the support chat about devices, pricing, or any feature. In the app, use Contact Support so your account comes with you.
In the app: Contact Support
Tap your photo on Home, then the gear, then Resources → Contact Support. Your account comes with you, so we can help with account questions.
Self-service docs
Searchable docs: features, troubleshooting, subscriptions, and Coach Mo.
Press, partnership, and product feedback
Start in the support chat, or DM @movetogether.fitness on Instagram or TikTok. The team reads both.
Follow along
Product news, Roast Cards, and competition moments land here first.
Pricing
Membership unlocks the full app, and Pro adds Coach Mo and deeper stats.
Download MoveTogether
Get MoveTogether on iPhone from the App Store, or on Android from Google Play.
What people ask support
Example questions people bring to the support chat.
Device compatibility before you download
Ask whether your watch, ring, or phone works with MoveTogether. No account needed.
Pricing, billing, and Membership vs Pro
What Membership includes, what Pro adds, and how billing works. The team can look at payment details with you.
Sync troubleshooting
When rings or steps look stale, we walk you through the usual fixes. If sync is still stuck, message us from Contact Support in the app.
Competitions, Coach Mo, and product how-tos
How competitions work, what Coach Mo can do, or where a setting lives.
Quick answers
How does MoveTogether support work?
Before you download, open the support chat from the button at the bottom-right of any page and ask about devices, pricing, billing, sync, or any feature. In the app, your account comes with you: tap your photo on Home, then the gear, then Resources → Contact Support. For self-service answers, search the product docs.
Which wearables does MoveTogether support?
If your watch, ring, or app syncs to Apple Health (iPhone) or Health Connect (Android), it works with MoveTogether. That includes Apple Watch, Garmin, Fitbit and Pixel Watch, WHOOP, Oura, Polar, Ultrahuman, and Strava (workouts, not all-day steps). On Android, Samsung Galaxy Watch works through Samsung Health. Turn on sharing in your device’s own app, then give MoveTogether permission. You choose which tracker counts toward your rings. There is also a native Apple Watch app.
Do I need a wearable to use MoveTogether?
No. Your phone's own step count works, on iPhone or Android. Workouts from gym equipment and fitness apps that sync to Apple Health or Health Connect count too.
More product questions live on the full FAQ.
Who’s behind MoveTogether?
A small remote team at DesignSpark Studio LLC builds MoveTogether, Coach Mo, and the support channels on this page. The About page has the longer story.
Read the About page