Community Guidelines

Welcome to MoveTogether! We're building a supportive fitness community where users of all fitness levels can compete, encourage each other, and celebrate progress together. These Community Guidelines exist to ensure MoveTogether remains a safe, positive, and fair environment for everyone. By using MoveTogether, you agree to follow these guidelines.

Respectful interaction

MoveTogether is for everyone, regardless of fitness level, experience, or background. We expect all users to:

• Treat all community members with kindness, empathy, and respect
• No harassment, bullying, intimidation, threats, or personal attacks of any kind
• No hate speech, slurs, or discrimination based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, age, disability, medical condition, body size, fitness level, or any other characteristic
• No mocking, belittling, or discouraging others based on their fitness abilities or progress
• No unwanted sexual advances, romantic solicitation, or sexually suggestive comments
• No doxxing, stalking, or sharing others' personal information without explicit consent
• No encouraging or inciting others to violate these guidelines
• No creating accounts to circumvent enforcement actions or to harass users who have blocked you

We celebrate all fitness journeys. Someone walking their first mile deserves the same respect as someone running a marathon.

Appropriate content

All content shared on MoveTogether — including profile photos, competition photos, activity posts, comments, display names, and any other user-generated content — must be appropriate for a general audience. The following content is strictly prohibited:

• Nudity, partial nudity, or sexually explicit content
• Graphic violence, gore, or disturbing imagery
• Content depicting or promoting illegal activities
• Content depicting or promoting drug use, excessive alcohol consumption, or substance abuse
• Weapons, unless in the context of legitimate sporting activities
• Offensive, vulgar, or profane usernames, display names, or profile content
• Misleading content or impersonation of other individuals, brands, or organizations
• Content that infringes on intellectual property rights (copyrighted images, logos, etc.)
• Spam, advertisements, or promotional content for external products or services
• Malicious links, phishing attempts, or malware
• Content designed to shock, disturb, or offend

Profile photos must clearly depict you or an appropriate avatar. Photos that are misleading, offensive, or violate any of the above rules will be removed.

Fair play & competition integrity

Fair competition is fundamental to MoveTogether. All users must compete honestly and with integrity. The following are strictly prohibited:

• Falsifying, manipulating, or artificially inflating fitness data through any means
• Using devices, apps, or methods to generate fake steps, calories, or activity data
• Shaking, swinging, or attaching fitness trackers to pets, vehicles, or other objects to generate false data
• Manually entering fabricated workout data
• Exploiting bugs, glitches, or vulnerabilities in the app for competitive advantage
• Creating multiple accounts to gain unfair advantages in competitions
• Colluding with other users to manipulate competition outcomes
• Using bots, scripts, or automated tools to interact with the app
• Intentionally disrupting competitions or other users' experiences
• Publicly accusing other users of cheating (use the in-app reporting feature instead)

We employ automated systems and manual review to detect fraudulent activity. Users found to be cheating may have their competition results invalidated, achievements revoked, and accounts suspended or terminated.

If you suspect another user is cheating, please report it through the app. Do not engage in public accusations, which can constitute harassment.

Health & safety

MoveTogether is designed to encourage healthy, sustainable fitness habits. We take health and safety seriously:

• Do not promote dangerous, extreme, or medically unsound fitness practices
• Do not encourage crash diets, extreme caloric restriction, or disordered eating behaviors
• Do not promote excessive exercise, overtraining, or ignoring pain or injury
• Do not shame others for their eating habits, body size, or fitness choices
• Do not provide medical advice or diagnose health conditions
• Do not discourage others from seeking professional medical care
• Do not promote supplements, medications, or substances without proper context about risks

IMPORTANT HEALTH DISCLAIMERS:

• MoveTogether is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or health condition
• Always consult a qualified healthcare provider before starting any new fitness program
• If you experience pain, dizziness, shortness of breath, or other concerning symptoms during exercise, stop immediately and seek medical attention
• Coach Mo (our AI fitness coach) provides general fitness information only and is not a substitute for professional medical advice, personal training, or nutritional counseling
• Fitness data displayed in the app is for informational and motivational purposes only and should not be used for medical decision-making

If you or someone you know is struggling with disordered eating, body image issues, or exercise addiction, please seek help from a qualified professional. Resources include the National Eating Disorders Association (NEDA) helpline: 1-800-931-2237.

Coach Mo (AI Coach) usage

Coach Mo is an AI-powered fitness assistant designed to provide motivation, general fitness tips, and encouragement. When using Coach Mo:

• Understand that Coach Mo is an AI, not a human certified fitness professional
• Do not rely on Coach Mo for medical advice, injury rehabilitation, or treatment of health conditions
• Coach Mo's suggestions are general in nature and may not be appropriate for your specific health situation
• Do not share sensitive personal information, passwords, or financial information with Coach Mo
• Do not attempt to manipulate Coach Mo into providing harmful, dangerous, or inappropriate content
• Report any concerning or inappropriate responses from Coach Mo to support@movetogetherfitness.com

Privacy & data

Respecting privacy is essential to maintaining trust in our community:

• Do not share, post, or distribute other users' personal information without their explicit consent
• Do not screenshot and share private competition data, direct messages, or profile information outside the app
• Do not attempt to identify anonymous users or circumvent privacy settings
• Do not collect, harvest, or aggregate user data for any purpose
• Respect other users' visibility and privacy settings
• Do not use information learned through MoveTogether to contact users on other platforms without their consent

Your own privacy settings and data are managed in the app's Privacy Settings. Please review our Privacy Policy for complete details on how we collect, use, and protect your data.

Account security & responsibility

You are responsible for maintaining the security of your account:

• Do not share your account credentials with others
• Do not access other users' accounts without authorization
• Use a strong, unique password for your MoveTogether account
• Enable additional security features when available
• Log out of shared devices after use
• Notify us immediately at support@movetogetherfitness.com if you believe your account has been compromised

You are responsible for all activity that occurs under your account. Do not allow others to use your account to violate these guidelines.

Minors & child safety

MoveTogether is intended for users aged 13 and older (or the minimum age required in your jurisdiction). Users under 18 are considered minors.

• Users under 13 are prohibited from using MoveTogether
• Users between 13–17 should have parental or guardian consent
• Do not engage in any inappropriate communication with minors
• Do not request personal information, photos, or contact information from minors
• Do not share content that sexualizes, exploits, or endangers minors in any way
• Report any concerning interactions involving minors immediately

We have zero tolerance for any content or behavior that exploits or endangers children. Violations will result in immediate account termination and may be reported to law enforcement.

Intellectual property

Respect intellectual property rights:

• Do not upload content you do not have the right to share
• Do not use copyrighted images, music, logos, or other materials without proper authorization
• Do not infringe on trademarks or trade dress
• MoveTogether's name, logo, and branding are protected — do not use them without written permission
• If you believe your intellectual property has been infringed, contact legal@movetogetherfitness.com

Third-party services & integrations

MoveTogether integrates with third-party fitness platforms and services (Apple Health, Fitbit, Garmin, Samsung Health, WHOOP, Oura, etc.):

• You are responsible for complying with the terms of service of any connected third-party services
• MoveTogether is not responsible for the accuracy, availability, or functionality of third-party services
• Data synced from third-party services is subject to our Privacy Policy
• Disconnecting third-party services may affect your ability to participate in competitions

Reporting violations

If you witness or experience a violation of these Community Guidelines, please report it:

• In-app reporting: use the report feature available on profiles, posts, photos, and competition screens
• Email: support@movetogetherfitness.com
• Include as much detail as possible: usernames involved, screenshots, description of the incident

All reports are reviewed by our team. We may not be able to disclose specific actions taken due to privacy considerations, but we take all reports seriously.

Do not engage in vigilante enforcement. Public accusations, harassment of suspected violators, or attempting to "punish" other users yourself is a violation of these guidelines.

Enforcement & consequences

We enforce these guidelines to maintain a safe and positive community. Violations may result in one or more of the following actions, depending on severity:

• Content removal: violating content may be removed without notice
• Warning: a notice that you have violated the guidelines with an opportunity to correct behavior
• Feature restriction: temporary loss of access to specific features (competitions, social features, AI Coach)
• Temporary suspension: account access suspended for a defined period (24 hours to 30 days)
• Permanent termination: account permanently deleted with no option to create a new account
• Competition disqualification: removal from active competitions and invalidation of results
• Achievement revocation: removal of earned badges or achievements obtained through violations
• Legal action: in cases involving illegal activity, we may report to law enforcement and pursue legal remedies

Factors we consider when determining consequences include:

• Severity of the violation
• Whether it was intentional or accidental
• Impact on other users
• History of past violations
• Cooperation with our investigation

We reserve the right to take any action we deem necessary to protect our community, including actions not listed above.

Appeals

If you believe an enforcement action was taken in error, you may appeal:

• Email: support@movetogetherfitness.com
• Subject line: "Community Guidelines Appeal — [Your Username]"
• Include: your username, the action taken, and why you believe it was incorrect

Appeals are reviewed by a different team member than the original decision-maker when possible. We aim to respond to appeals within 7 business days. Decisions on appeals are final.

During an appeal, any suspensions remain in effect unless we determine otherwise.

No tolerance policy

Certain violations result in immediate, permanent termination with no appeal:

• Content that sexualizes, exploits, or endangers minors
• Credible threats of violence against individuals or groups
• Terrorism or violent extremism
• Sharing non-consensual intimate images
• Human trafficking or exploitation
• Attempting to harm MoveTogether's systems or infrastructure

These violations may also be reported to law enforcement.

Disclaimer & limitation of liability

MoveTogether provides a platform for users to track fitness and compete. We do not:

• Guarantee the accuracy of fitness data from any source
• Guarantee the availability or uptime of our services
• Endorse any user-generated content
• Verify users' identities, qualifications, or claims
• Provide medical, nutritional, or professional fitness advice

USERS PARTICIPATE IN FITNESS ACTIVITIES AT THEIR OWN RISK. MoveTogether is not responsible for any injuries, health issues, or damages resulting from fitness activities, competition participation, or reliance on information provided through the app, including Coach Mo.

To the maximum extent permitted by law, MoveTogether and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform or interactions with other users.

Please refer to our Terms & Conditions for complete legal terms.

Changes to these guidelines

We may update these Community Guidelines from time to time. When we make significant changes:

• We will update the "Last updated" date at the top
• We may notify you through the app or via email
• Continued use of MoveTogether after changes constitutes acceptance of the updated guidelines

We encourage you to review these guidelines periodically.

Contact us

Questions, concerns, or feedback about these Community Guidelines:

• Email: support@movetogetherfitness.com
• Legal inquiries: legal@movetogetherfitness.com

Thank you for being part of MoveTogether. Together, we're building a community that motivates, inspires, and celebrates every step of the fitness journey. Let's move together!