MoveTogether account controls
Delete your account
You can request permanent deletion of your MoveTogether account and associated personal data at any time. You must sign in to protect your account from unauthorized deletion requests.
Request deletion
- In the MoveTogether app, open Profile → Settings, choose Delete Account (which opens Export or delete), then choose Delete Account.
- Or, sign in to your web account at MoveTogether account controls, then choose Delete account.
- Review the permanent-deletion notice and confirm the request.
What deletion covers
We delete or de-identify your personal data within 30 days, including your account and profile, activity and fitness data, stored Health Connect data, competitions, social connections, messages, and Coach Mo conversation history. We may retain records where required by law or needed to resolve disputes or prevent fraud and abuse. De-identified or aggregated data may be retained because it no longer identifies you.
Important notes
- Account deletion does not cancel an active subscription. Cancel subscriptions separately through Google Play or the Apple App Store.
- We do not support deleting individual days, workouts, or health metrics while an account remains active. Delete the account to remove or de-identify the health and fitness data we store.
- If you cannot access your account, visit MoveTogether contact options for help regaining access. Support cannot bypass the sign-in and confirmation required to delete an account.